Account Administrator

An account administrator is the person who is billed for an account. This person has control of all aspects of their Percolate account, including people, courses, assignments and permissions.

Active User

All account subscriptions are based on the number of active users in a given account. An active user is a person who has been designated as “Active” on his/her profile page by an account administrator. Account administrators may change a person’s status to active or inactive at any time. An active user has access to log in to the LMS and his/her records display in administrative reports. Note: Inactivating a user does not remove their data from the LMS.


A measureable activity used to systematically evaluate a learner's attitude, skill or knowledge level.


A tagged course assigned to tagged person or group of people. Assignments are made from the Assign! tab.

Asynchronous Learning

A type of e-learning wherein the learners do not need to schedule time around the predetermined plan of the instructor. They access the training at whatever time is convenient and without real-time interaction with an instructor.


An attachment is course material that an administrator has designated as not required to be viewed or completed by the learner. Any learning materials, such as: a SCORM course, a video, a PowerPoint, a PDF document, an audio podcast file, etc. may be marked as an attachment. Items marked as attachments are “not required” and their scores are not averaged into the final course score.


Similar to programming, media developers assemble text, graphics, audio and video components using authoring software to create training courseware.

Authoring Software

Software used to create and publish online documentation or training. Current examples of authoring software include Articluate, Dreamweaver, Captivate, Camtasia, Flash, Lectora and RoboHelp.


A photo or image that personalizes an account.


A web page address stored in a browser for quick and easy retrieval. In SCORM courseware, the bookmark feature marks the learner’s progress upon exiting the course.

Blended Learning

A combination of multiple approaches to training and learning that involves a diversity of methods and resources to teach, support and sustain skills needed for improved job performance.


A bug is an error in our LMS code or functionality. With new updates happening all the time, we work hard to quickly find and fix any bugs. If you see one, check out our Knowledge Base and use the Support Ticket System.

Business Requirements

The conditions a training course or program should meet to align with the needs of stakeholders such as the content developer, subject matter expert, learner, manager and training administrator.


Used in Status Tracker to indicate the type of reported issue.


Computer-Based Training. Training delivered via computer without use of the Internet.


Logically grouping information in smaller bundles for improved knowledge transfer to the learner.


Comma Separated Values. A common file type that stores text in a tabular format. Each cell in the file contains one piece of data. CSV is used to import and export data from one software application to another. Most spreadsheet and database applications can read CSV files.


Content is the individual learning materials in a course. Content can be a SCORM module, a document, an image, a video or an audio file. A single course can have multiple pieces of content.


A course is a logical container holding any combination of learning material, such as: a SCORM course, a video, a PowerPoint, a PDF document, an audio podcast file, etc. The learning material in a course may be marked as attachments and may have its sequence locked.


This is the page you see when you first log on to the Percolate LMS™. From here, you can view reports, take or archive a course, sort and search courses with a tag cloud and view the Twitter feed message center (optional). People with non-administrative permissions (i.e. learners) only see the Dashboard tab when visiting Percolate.


A collection of information or data, often organized in tables, structured to provide rapid computer search and retrieval. The following databases are typically used by online training courses: LMSs (learning management systems), Access, SQL (structured query language) and flat text.

Drag and Drop

An interaction in which a person indicates his/her selection by using a mouse or pointing device to select graphic elements and move them in a specified location on the screen to illustrate their choice(s). Within Percolate, administrators use a drag and drop interface to make assignments of tagged people to tagged courses and vice versa.


Electronic-learning. Term covering a wide set of applications and processes, such as Web-based learning, computer-based learning, virtual classrooms and digital collaboration. It includes the delivery of content via Internet, intranet/extranet (LAN/WAN), audio- and videotape, satellite broadcast and more. See also CBT, M-learning, Online Training and WBT.


Feedback is a term used when stimulus is provided to a student according to their responses within an interaction or assessment. Rich or full feedback is more than a simple one- or two-word response (such as correct or incorrect) and is used to guide students throughout their performance in the course, as well as to reinforce the training content.

Filter (People/Course) By Tag

From the tag cloud on the People or Courses tab, you can click on a tag name to view its details, and the courses or people associated with that tag.

Final Assessment

A test designed to indicate whether the participant has mastered some domain, knowledge, attitude or skill. A passing score generally indicates mastery of the course content.

Formal Learning

Formal learning is a structured class, seminar or self-study course.


Hyper Text Mark-up Language: one of several authoring software languages used on the Internet.

Informal Learning

Informal learning is semi-structured and occurs in a variety of places through daily interactions with others in society. It is experienced as a natural function of everyday life and is often spontaneous. It can be described as self-directed learning, incidental learning and socialization, or tacit learning.

Instructional Design

The systematic development of instructional materials using learning and instructional theory to ensure the quality of instruction. It is the entire process, beginning with analyzing learning needs and goals through developing a delivery system to meet those needs. It includes design and development of instructional materials and activities, pilot of those materials and evaluation of all instruction and learner activities.


The interface is the point of interaction between users and the underlying computer program. A typical interface may include the look and function of a splash screen, login screen, a menu screen and the content screen.


Instructional Systems Design. See also Instructional Design.

Job Aids

An assortment of tools (e.g., cheat sheets, manuals, research reports, publications, user guides, etc.) made available to the learner in the course to support on-the-job application of the training.

Known Issues

Bugs in Percolate LMS™ we are currently working to fix. We ask for your patience as we work towards a resolution.

Learner Certainty Assessment (LCA)

Learner Certainty Assessment (LCA) is a two-part question assessment strategy that asks learners to answer an objective question and to indicate their level of certainty that their answer is correct. When using LCA, there is no scoring penalty or reward. The value of LCA is:

  • Administrators can assess learners’ certainty of knowledge with enhanced testing diagnostics.
  • Learners can see how well they know and how likely they are to remember the material, so they can take the appropriate action.


A Learning Management System (LMS) is a technology used to deliver, track and manage multiple forms of training from one central location. An LMS helps administer online courses by providing multiple users with access to one or more courses. The data tracked by the LMS can be used for reporting purposes.

Locked Order

This feature will force (or lock) the order in which learning material must be taken. Note, this does not pertain to attachments, which can be accessed at any time.


Graphics, text, animation, audio and video used within learning material. Multimedia can be anything from a simple PowerPoint slideshow to a complex interactive simulation.


Mobile-learning. Learning that takes place via wireless devices such as smart phones, tablets, personal digital assistants (PDAs) or laptop computers. M-learning that is designed to the proper mobile platform specifications can be launched and tracked using Percolate.

Needs Assessment

A process of collecting information about a proposed business issue. A needs assessment addresses the following issues: clarifying the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the audience and environment and identifying the project constraints.

Online Training

Training courses offered online that do not require learners to be at their workplace for most, or all, class participation. Learners can work with course materials at their own convenience via the Internet. See also E-learning, M-learning and WBT.


The allowances set by an account administrator to control how a person interacts with the LMS. Permissions are flexible and set on an individual basis and determine what tabs a person can see as well as edit. The different permissions include managing people, courses, tags, reports and the Twitter feed, as well as viewing reports and the developer’s debug terminal.


The page in Percolate that contains basic information for each active and inactive user in your account. Depending on the permissions provided, users may edit an individual’s profile information including: email address, user name, password, active status and permissions.

Rapid E-learning

Rapid e-learning uses tools and processes that dramatically decrease development time (and costs). Rapid e-learning is best suited for updating a person’s existing knowledge in the midst of quickly changing conditions when experts are available to facilitate the quick transfer of knowledge, skills or attitudes.


In Percolate, reports are generated from the Dashboard, People and Courses tabs. Favorite reports can be created and saved to the Dashboard for quick viewing later.


Really Simple Syndication. A way of allowing users of your LMS to receive the account administrator’s chosen Twitter feed entries and updates on their Dashboard as soon as they are published.


Software-as-a-Service. A model of software deployment where an application is hosted as a service provided to customers across the Internet. By eliminating the need to install and run the application on the customer's server, SaaS alleviates the customer's burden of software maintenance, ongoing operation and support.


Sharable Courseware Object Reference Model. A collection of specifications that enable interoperability, accessibility and reusability of web-based learning content. It is used to define and access information about learning objects so they can be easily shared among different learning management systems (LMSs). SCORM was developed in response to a United States Department of Defense (DoD) initiative to promote standardization in e-learning.

SCORM Terminal

For those users with permissions to view it, the SCORM terminal is activated from the Dashboard every time a SCORM course is launched. The terminal displays a transcript of data sent to Percolate from a SCORM-compliant online course. Users with the permission to view the console can also choose to turn off the console at any time.


A picture of a computer display that shows the display at a given point in time. Also called a screen capture. Annotated screenshots are often used in software manuals and training programs.


Subject Matter Expert. A person known for his or her expertise in a subject.

Soft Skills

Business skills such as communication and presentation, leadership and management, human resources, sales and marketing, professional development, project and time management, customer service, team building, administration, accounting and finance, purchasing, and personal development.


Structured Query Language, sometimes pronounced “sequel”. A language that provides an interface to relational database systems.


A person with a vested interest in the successful completion of a project. Stakeholders in a training project often include the training department, instructional designer, media developer, subject matter experts, the facilitator, the learners, the learners’ managers, customers and so forth.

Support Ticket System

An area in Percolate where active administrators can submit messages (or support requests) for quick help with questions, bugs or feature requests. Submitted tickets and responses from the Percolate Support Team are located in the Knowledge Base.

Synchronous Learning

A type of e-learning that takes place around the predetermined schedule of the instructor. Learners access the same Web site at the same time as the instructor. This type of training often involves the “broadcast” of audio through a teleconference line or through Web audio while the instructor presents a variety of training elements through the Web connection.

System Requirements

The technological conditions required to run a software application, which may include the operating system, programming language, database, hardware configuration, bandwidth, processing power and so forth.


A non-hierarchical keyword attached to a person or course that is defined and easily refined by administrators. For example, a person may be given a tag according to demographic units (job role, geographic region, product line, department, etc.). Tags are used to make course assignments, and they are a handy way to organize and report on people and courses, too.

It’s important to note that all learning assignments in Percolate are made through tags. Only tagged people can be assigned to a tagged course (or group of courses) and only tagged courses can be assigned to a tagged person (or team of people).

Tag Cloud

A collection of all tags in use shown by their popularity by size and color. In Percolate, each tag in a tag cloud is clickable and used to quickly sort and locate people and courses. The tag cloud can be found under Filter (Courses/People) By Tag heading.


The use of tags to organize, manage and assign people and courses. As opposed to a traditional hierarchical system of organization, the Percolate tagging system provides an unlimited number of ways to classify a person or course, and there is no “wrong” choice. Instead of belonging to one category, a person or course may have several different tags.


A starting point for the layout, design and functionality of your e-learning courseware.


Ticket is the term used for a request for support or billing entered into the Support Ticket System. Each ticket has a unique number that you can use to track your request’s progress and responses online.


An online social networking service and micro-blogging service that enables its users to send and read text-based posts of up to 140 characters, known as “tweets.” Percolate provides an optional feature allowing an administrator (usually the account administrator) to set up one Twitter account to display messages on the Dashboard tab to the account’s entire LMS audience.
Note: Twitter discontinued their v1 API. This means we can no longer display your Tweets with this widget. The Percolate LMS team is committed to offering social capabilities in Percolate, and we plan to replace this with something much better.


The unique login name created by the account administrator for each learner within the account’s LMS.


Web-based training. Training or instruction provided over the Internet. Today, it is more commonly known as e-learning or online training. See CBT, E-learning, Online Training and M-learning.


A collection of web pages designed to enable anyone who accesses it to contribute or modify content. The Percolate Help Center is based on a wiki platform, so all active users can have access to post and answer questions or simply collaborate with the Percolate community.

Updates from Percolate LMS Support
In our next update, we'll be improving our reports and adding discussion options for both courses and individual pieces of content. Keep checking back here for more news about our planned updates.
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